LEGAL REFERENCE

link02 par aapka Privacy hamari priority hai

Jab aap link02 par account kholtay ho, aapka personal data aur payment details محفوظ rahte hain. Hamari privacy policy saaf batati hai ke ham kaise aapka information handle...

Data encryption aur security protocolsAapka consent-based collectionPakistan mein local compliance
link02 link02 par aapka Privacy hamari priority hai

Hamara privacy stand aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABTA KAREN

Privacy-related queries ke liye contact paths

Team online

Email Support

Aapke privacy concerns ke liye direct email kijiye. Hamara team 48 hours mein jawab deta hai aur aapke data-related requests ko formally handle karta hai.

In-Account Help

link02 lobby mein Settings > Privacy & Security section mein apna data preferences manage kijiye. Wahan se data download ya deletion request submit kar sakte ho.

Live Chat

Account security ya privacy-related quick questions ke liye live chat khulwaye. Hamara support team basic privacy queries mein madad kar sakta hai.

CREDENTIALS AAPKA BHAROSA

Kyun hamara privacy approach reliable hai

Encryption Standard

Sab transactions aur personal data TLS 1.2+ encryption mein protected hain. JazzCash, Easypaisa, SadaPay aur Raast deposits aur withdrawals tokenized methods se process hote hain.

Payment Data Isolation

Aapki financial information third-party payment gateways ke paas rehti hai. link02 sirf transaction status store karta hai, aapka card ya bank account number nahi.

No Third-Party Selling

Hamari platform aapka personal data marketing companies ko kabhi bechta nahi. Analytics aur fraud-prevention ke liye sirf anonymized data share hota hai.

Access & Deletion Rights

Supported Pakistan regions mein aap apna complete data download kar sakte ho ya delete request kar sakte ho. Process formal aur documented hota hai.

Audit Trail

Login attempts, payment changes aur account modifications ka log hamari system mein rehta hai. Aap apne account activity ka history dekh sakte ho.

Incident Response

Agar koi security issue ho, hamara team 24 hours mein affected users ko notify karta hai aur remediation steps share karta hai.

Hamara privacy aur Terms ka coordination

Terms aur Privacy alignmentHamara Terms of Service aur Privacy Policy dono mein same account rules, payment terms aur user rights hain. Koi conflict nahi hota.
Security Policy ConnectionPrivacy Policy, Account Security Guide aur Payment Security Charter sab ek doosre se linked hain take aap poora picture samjh lo.
Data Retention ScheduleTerms mein likha hai ke inactive accounts 2 saal baad data retention mein shift ho jate hain. Privacy Policy us timeline ko explain karta hai.
Cookie & Tracking PolicyPrivacy Policy mein sirf cookies likha hai. Tracking behavior, pixels aur analytics ki details hamari Cookies & Tracking document mein detailed hain.
Payment & Data SharingTerms mein JazzCash, Easypaisa, SadaPay aur Raast partners likhe hain. Privacy Policy bataata hai ke woh partners ko kaunsa data transfer hota hai.
Dispute aur Privacy RightsAgar aap data dispute file karo, Terms aur Privacy dono guidelines follow hoti hain. Hamara ombudsman office dono documents refer karta hai.
Policy Update NotificationAgar Privacy Policy change ho, hamara Terms mein likha hai ke aap email aur in-account notification paoge. Change automatic nahi hota.
ACCOUNT SECURITY FEATURES

Privacy-protecting features jab aap khelte ho

Two-Factor Authentication Aap SMS ya email-based 2FA enable kar sakte ho. JazzCash...
Session Timeout 15 minutes inactivity ke baad aapka session automatically logout hota...
Activity Log Visibility Aapke account mein har login, payment change aur withdrawal request...
Device Recognition Pehli baar new device se login karte ho to verification...
Payment Method Masking Aapke JazzCash, Easypaisa ya SadaPay account number last 4 digits...
Withdrawal Verification Jab aap pehli baar new bank account ya Raast account...

Aam pooches gaye sawalaat hamari privacy ke barey mein

Haan. Aapke payment method details encryption mein rehte hain aur hamari servers par stored nahi hote. Jab aap withdrawal karte ho, sirf transaction ID log hota hai. Full account numbers Raast, SadaPay ya Easypaisa gateway ke encrypted servers par hi rahte hain.

Kabhi nahi. Hamari privacy policy clearly banata hai ke aapka contact information marketing agencies ya data brokers ko sell nahi hota. Analytics ke liye sirf anonymized patterns share hote hain, jisse aapki identity revealed nahi ho sakti.

Account deletion request ke baad, aapka personal data 30 days mein permanently delete hota hai. Payment records aur withdrawal history compliance ke liye 7 saal store rahti hai, lekin aapka naam aur contact details anonymized ho jate hain.

Cookies login, session management aur fraud detection ke liye zaruri hain. Browser settings mein aap third-party cookies block kar sakte ho, lekin essential cookies disable karne se aapka account access band ho jayega.

Hamara incident-response team within 24 hours ko notify karta hai. Aap turant password change kar sakte ho, recent transactions review kar sakte ho, aur dispute kisi withdrawal ke against file kar sakte ho. Verified fraud cases mein refund process start hota hai.

Login history, payment changes aur withdrawal requests ka data 12 months tak in-app mein visible rehta hai. Pehle waale records archived database mein store rahte hain, lekin aap email request karke historical data ka export le sakte ho.

Settings > Privacy Dashboard mein aap dekh sakte ho ke aapka data analytics, fraud-prevention, aur legal compliance ke liye use hua. Agar data sharing third party ke sath hua, hamara system woh disclosure record karta hai aur aap request karke details dekh sakte ho.